24/7 emergency service available995 Forest St, Reno, NV 89509

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Contact Reno StormGuard

Call about water in your home, a leak that has left materials wet, or mold discovered after moisture damage.

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Homeowner making a phone call beside water damage indoors

BEFORE YOU CALL

What to Tell Us About the Water

  1. Where it startedDescribe the pipe, appliance, roof opening or outdoor entry point, if known. Tell us whether water is still entering.
  2. How long it has been wetGive the last time you know the area was dry and when you first noticed water, stains or an odor.
  3. Which rooms and materials are affectedMention upper and lower floors, cabinets, carpet, hardwood, ceilings and areas you cannot safely inspect.
  4. Any electrical or access hazardsTell us if power is on around wet areas, water is near a panel, or a ceiling is sagging. Stay out of those areas.

Do not enter standing water or disturb damaged materials to gather these details. Describe only what you can observe safely. For active fire, electrical arcing or another immediate danger, leave the area and contact emergency services.

Find the Reno Office

995 Forest St, Reno, NV 89509 · Open directions

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